It seems that when something goes wrong with computers, electronics, cell phones, etc. I always end up getting the wrong end of the stick. Yeah, I’m the go-to person when it comes time to un-stuck gadgets and things but when I start my questions as to how things got to the way they were, meaning “not working”, I seem to always get the bad rap. I end up having to explain myself why I’m asking the questions. Or I have to reword the questions just to make sure I don’t make the other seem incompetent. Back when I was an IT professional, that was my job, to ask how things broke. Each information I get gets me closer to an answer, and hopefully a solution to the problem. But what’s wrong with asking questions? It doesn’t mean I think the person incompetent or even broke the computer/phone/toy/iPad etc. I just need to fill in the unknown variables like in a math problem [x + y = z]. If I know x and y, then I can solve for z. What irks me is that the minute I ask what x or y is, I get a kind of resentment or push back and it’s hard to pry those variables without having to explain why I need them. Or miscommunication ensues which follows a lenghty argument and apologies must be said, “no, what I meant was that when it stopped working, what was the last key you pressed?” I didn’t say you deleted the file accidentally.” I suppose I should reword my questions to be more understandable, true. Sometimes simple questions like that can activate the defense mechanism in people. Now, I have to overcome the person’s shield as well as fix the computer/TV/iPad/iPhone/camera…